Security
This is one of the most common concerns of our clients when we initially make contact with them.
To explore these concerns we identified 3 major concerns when it comes to having a system hosted on the internet:
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Data Loss
- Outages/Downtime
- Security up to date
To address these concerns, we follow these steps:
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Data Loss - We backup every 3-5 minutes offsite to our backup datacentre
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Outages/Downtime - We have partnered with the best hosting provider in South Africa to try and limit downtime (our current uptime ratio is over 99.9964%)
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Security up to date - We test our system security every 3 months to ensure we have the latest security techniques employed
Other points to highlight:
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SSL - we employ SSL to ensure all traffic between our datacentre and your PC is encrypted
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User level Access - each user can have their security rights tweaked to a granular level, allowing you to ensure all users cannot access features which they should not be able to access
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Security updates - we ensure our Server Farm is up to date on a daily basis, to ensure no security leaks can be exploited
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Disaster Recovery - as explained earlier we backup to our secondary location every few minutes, and if our primary datacentre fails, the secondary will be operational within several minutes
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Cloud Environment - Because we operate in a Cloud Environment, should any hardware fail in our Server, every component has at least 1 backup otpion, sometimes more, ensuring that even if 1 or more servers fail, we are still 100% operational
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Non Disclosure - We ensure clients non disclosure of their Client base through our signed contracts to ensure we protecting both parties involved (you and us)
Where to from here?
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